Black Diamond Equipment® is recalling the Black Diamond Recon LT avalanche transceiver and related avalanche safety sets due to a corrosion issue that may cause it to malfunction. Recon LT owners can have their transceiver repaired, exchanged for a different model, or refunded
In some cases, the metal contact of the Recon LT’s switch mechanism may corrode. If this occurs, the device could malfunction or turn off, potentially hindering avalanche rescue efforts and increasing the risk of serious injury or death. Consumers who own the Black Diamond Recon LT should immediately stop using it and follow the recall procedures.
To date, Black Diamond has received six consumer reports related to this issue, with no injuries, accidents, or fatalities. Black Diamond is committed to addressing this matter swiftly and proactively.
The Consumer Product Safety Commission (CPSC) has been notified.
Affected Products
This recall affects all Black Diamond Recon LT transceivers manufactured and sold between June 1, 2021 – February 14, 2025, with serial numbers starting with the range 2040 – 2321. The serial number can be found by connecting your transceiver to the PIEPS app via Bluetooth.
This transceiver was sold as a standalone unit and as part of two avalanche safety sets. The Product Names, Style Numbers, and SKUs are below:
| Product Name | Style Number | SKU | Serial No. Begins with: |
|---|---|---|---|
| BD RECON LT BEACON | BD151007 | BD1510070000ALL1 | 2040 – 2321 |
| BD ALPINE AVY SAFETY SET | BD151010 | BD1510100000ALL1 | 2040 – 2321 |
| BD RECON LT AVY SAFETY SET | BD151011 | BD1510110000ALL1 | 2040 – 2321 |
Recall Procedures
Owners of Black Diamond Recon LT avalanche transceivers should immediately stop using them and follow the recall procedures. Consumers in North America and Europe have three options:
- Send your device back to Black Diamond for rework: We will replace your Recon LT’s switch contact with a corrosion-resistant stainless-steel version. Upon receiving your device, our team will replace the contact, conduct a full inspection, and return it within 14 business days. Shipping both ways is free of charge.
- Exchange for a different model: Swap your Recon LT for a Black Diamond Guide BT or the Recon X. Shipping both ways is free of charge (quantities permitting).
- Request a full refund: If preferred, you may return your device for a full refund. Shipping is free of charge.
Click HERE to initiate the recall procedures in North America.
For Europe, visit HERE.
For other countries, please contact your local distributer.
For questions about the Recon LT avalanche transceiver recall, contact Black Diamond at 1-866-306-0865 (Mon-Friday, 9 a.m.- 4 p.m. MT, and Saturday 2/15/25 from 9 a.m.- 3 p.m. MT) or email [email protected].
Frequently Asked Questions (FAQ)
What exactly is the problem?
- In some cases, the metal contact of the Recon LT’s switch mechanism may corrode. If this occurs, the device could malfunction or turn off, potentially hindering avalanche rescue efforts and increasing the risk of serious injury or death.
Which devices are concerned by this recall?
- ALL Black Diamond Recon LT transceivers and related avalanche safety sets are addressed by this recall. All Recon LT transceivers were manufactured and sold between June 1, 2021 and February 14, 2025 and contain serial numbers with the first four digits between the range of 2040 – 2321.
This transceiver was sold as a standalone unit and as part of two avalanche safety sets. The Product Names, Style Numbers, and SKUs are below:
| Product Name | Style Number | SKU | Serial No. Begins with: |
|---|---|---|---|
| BD RECON LT BEACON | BD151007 | BD1510070000ALL1 | 2040 – 2321 |
| BD ALPINE AVY SAFETY SET | BD151010 | BD1510100000ALL1 | 2040 – 2321 |
| BD RECON LT AVY SAFETY SET | BD151011 | BD1510110000ALL1 | 2040 – 2321 |
The serial number can be found by connecting your beacon to the PIEPS app via Bluetooth:
- Activate Bluetooth on the beacon by turning the device on and quickly pressing the Mark button. The Bluetooth symbol will appear in the top left corner of the screen to indicate that Bluetooth is activated.
- With an iOS or Android device, open the PIEPS app. Enter the Device Manager, and press “Connect Bluetooth Device”. The beacon model will be displayed along with the serial number.
Have there been any accidents related to this issue?
- To date, Black Diamond has received six consumer reports related to this issue, with no injuries, accidents, or fatalities.
How was this issue discovered?
- We received several warranty claims where the Recon LT powered off when switching to search mode. We immediately initiated an internal investigation and found that a critical component of the switch was corroded, leading to a decrease in electrical conductivity. As a result, we launched a global recall of the Recon LT.
What are my options if I own a recalled Recon LT?
- Consumers in North America and Europe have three options:
– Send your device back to Black Diamond for rework: We will replace your Recon LT’s switch contact with a corrosion-resistant stainless-steel version. Upon receiving your device, our team will replace the contact, conduct a full inspection, and return it within 14 business days. Shipping both ways is free of charge.
– Exchange for a different model: Swap your Recon LT for a Black Diamond Guide BT or the Recon X. Shipping both ways is free of charge (quantities permitting).
– Request a full refund: If preferred, you may return your device for a full refund. Shipping is free of charge.
- Contact your local distributor for the procedures for the rest of the world.
What is the procedure to start the recall?
- If you live in the US or Canada visit this site to begin the recall process.
- If you live in Europe, visit this site to begin the recall process.
- If you live in New Zealand, please email: [email protected]
- If you live in China, please email: [email protected]
- If you live in Japan, please email: [email protected]
- If you live in other areas of the world, please contact your local distributors. Visit this site for contact information.
Where do I send it?
- You will be given full shipping instructions during the recall process.
Do I have to pay for shipping?
- No. Black Diamond will cover all shipping charges.
How long will it take to get my transceiver back?
- Our goal is to repair and return your transceiver within fourteen business days once we receive it.
I’d like to speak to someone on your customer service team about this. How can I get in touch with them?
- You can reach us by calling Black Diamond at 1-866-306-0865 from 9 a.m. to 4 p.m. MT Monday through Friday, and Saturday 2/15/25 from 9 a.m.- 3 p.m. MT or email any questions to [email protected].
I’m a snow safety professional (ski patrol, avalanche forecaster, etc.). What should I do?
- Please share this recall notice with your colleagues and talk to your organization. Follow the standard recall process.
It’s the middle of the ski season and I can’t do without my transceiver. What should I do?
- Stop using it immediately and follow the recall process. Please reach out to our customer service team and we will work together to find an acceptable solution.
How are you going to be reworking it?
- We will replace you Recon LT’s switch contact with a corrosion-resistant stainless-steel version. Upon receiving your device, our team will replace the contact, conduct a full inspection, and return it within 14 business days.
