SOAR, Inc. is looking for a dependable individual who has the desire to do excellent work with integrity and to support SOAR’s nonprofit mission by acting as the Admissions Director. They will work closely with the Director of Business, Registrar and other Admin Team members to create a smooth application and enrollment experience for families. This person needs great customer service and people skills, plus good organizational skills. Interest in the outdoors – a plus!
Administrative & Organizational Operations:
Consult with DBO regarding Admissions goals and strategy
Enroll Academy, GAP, and Summer Programs
Understanding of and ability to learn a Customer Relationship Management (CRM) System
Oversee inquiry process, including response, tracking, conversion, etc.
Maintain communication with Educational Consultants (Ed Cons) re: enrollment, student updates, course information, etc. Send eval/student materials at end of course when authorized by parents
Maintain and update professional contacts database
Mail thank you cards to all referral sources
Maintain parent reference list
Conduct and coordinate on location tours for families, Ed Cons, and other interested parties
Attend conferences and fairs (IECA, SBSA, Gap Fairs, Camp Fairs, etc.)
Process student applications using Admissions guidelines
Send acceptance notification to all approved students
Manage scholarship fund – collect and review financial aid applications, award scholarships
Respond to all parents who submit evaluations
Participate in alumni follow-up calls
Coordinate Open House events
Conduct additional recruitment efforts as needed (create call lists, forge relationships, events, etc.)
Support Development efforts
Programming:
Assist in summer registration days as a member of the Administrative Team
Take lead as Meet & Greet during Academy and GAP registration days
Coordinate with Academy Director regarding Academy Enrollment / grouping
Coordinate with GAP Director regarding GAP Enrollment / grouping
Minimum Qualifications
Minimum: Bachelor’s Degree
Minimum age: 25
Valid driver’s license with a clean driving record
Must have multiple years of experience in sales and customer service
Must have experience working with youth, young adults, and families; preferably those with ADHD or LD
Desired Experience
Knowledge list:
knowledge of school admissions processes; knowledge of sales processes; knowledge of lead development; knowledge of admissions resources; knowledge of ADHD, LD and other diagnoses
Skills list:
mastery of communication, planning, and organizational skills; problem solving skills; must know how to use MS and GSuite (word, excel, sheets, docs, etc.); experience in Outdoor Education, Recreation Management, or outdoor industry is a plus.
Abilities list:
able to work independently; attention to detail; honesty, integrity, and confidentiality; demonstrates initiative; ability to hold others accountable; ability to multitask; ability to work as part of a larger team; ability to learn quickly and remain adaptable in high paced environment