We are looking for someone with a passion for people and uniting them with the Zion area through bikes. A broad field of customers and services requires our staff to be diverse, adaptable, and eager to learn and grow individual knowledge and skill sets. The ideal candidate has a depth of customer service experience coupled with a general technical mechanic background. Our bike technicians are motivated, flexible, critical thinkers with a strong ability to move fluidly between the social aspects of fitting bikes to customers and information sharing, to upkeep and organization of the bike program.
Starting Wage: $15/hour
Previous mechanical experience a plus
Valid driver’s license and clean driving record
Customer service experience
Previous rental technician experience
Works well in various outdoor conditions
Able to lift 50 lbs
Self-motivated learner
Ability to work well in a high pace, multi-tasked oriented environment
Able to give and receive feedback
Interested in working with diverse groups of people
Computer/electronics competency
Acknowledging guests quickly and with a professional standard of customer service
Assist customers with our various bike rentals and navigation of the area
Adjust a bike to fit each customers preferences
Work a cash register and take reservations for guided trips and rentals
Have professional communication via email, phone, and in-person
Do safety check-ins on a rental bike after every ride
Follow safety procedures in regards to tools and equipment
March 1st– November 28th
Regular work schedule: 32-40 hrs/week
Insider industry discounts
Employee discounts
Access to all Zion Adventure rentals and trips
Live and recreate in spectacular Southern Utah!