Job Description: Job Description: Bluefin Bay Family of Resorts in Tofte, Minnesota is seeking full time, seasonal Recreation and Activities Guides for the summer 2020 season. (May 18th-August 23rd)
The Recreation & Activities Guide duties include, but are not limited to, leading daily scheduled outdoor recreation activities such as hiking, biking, kayaking, and canoeing. Other activities are also offered such as kids arts and crafts, naturalist programs, and winery shuttles. Staff members will maintain a positive and enthusiastic approach in maintaining daily operations of the Recreation & Activities department which includes a task list provided by the Activities Coordinator to be completed between scheduled activities. This position requires daily upkeep and managing of inventory, and most importantly bringing exceptional customer service through safe and engaging activities.
Reports To: Recreation & Activities Coordinator
Pay grade: $13.00-$15.00/hour depending on experience + potential for tips.
Duties and Responsibilities
Program Duties
- Follow daily procedures for opening and closing activities center.
- Conduct and participate in outdoor programs and tours including but not limited to: hiking, mountain biking, canoeing, snowshoeing, skiing.
- Assist Activities Coordinator in a variety of tasks related to the Activities Department.
- Conduct and participate in various kids’ programs.
- Set up, tear down, and clean up after programs, tours, arts, and crafts.
- Maintain activities supplies and equipment. Make sure they are in a neat and working order.
- Keep all activities areas well-kept and clean.
- Report inventory needs and broken equipment to the Activities Coordinator.
- Carry, utilize and charge the two-way radio.
- Responsible for sign out procedures of equipment.
- Sweep and shovel all entrances at the Guest Services building.
- Be aware and knowledgeable of Bluefin activities and local area events.
- Assist in updating activities boards, fliers, and pamphlets, and schedules.
- Help with occasional special event shuttles (i.e. weddings).
- Follow any other tasks as requested by the activities coordinator.
Interpersonal Duties
- Ensure and provide guest safety, entertainment, and education.
- Maintain an open and friendly attitude.
- Provide exceptional customer service skills.
- Demonstrate enthusiasm, energy, drive, job devotion, a positive attitude, and dependability.
Qualifications
Education and experience
- High School diploma or general education degree (GED); and one to three months related experience and/or training.
Language Skills and Reasoning Ability
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one and group situations to guests and other team members.
- Ability to communicate needs and/or concerns to his/her supervisor.
- Ability to apply common sense understanding to carry out simple instructions furnished in written or verbal form.
- Ability to manage risk safely and efficiently.
Certifications
- CPR and First Aid (Provided by Bluefin)
- Driver’s Safety Course (Provided by Bluefin) *Must have a valid driver’s license
Physical Demands
- Lift up to 50 lbs without assistance and over 100 with assistance – items such as kayaks, canoes, and ski equipment.
- Ability to stand for long periods of time.
- Ability to sit, climb, and balance.
- Ability to hike over uneven terrain up to five miles.
*While performing the duties of this job, the team member is frequently exposed to cold, snowy, wet, or hot weather conditions. The team member is occasionally exposed to fumes or airborne particles, and to extreme heat. The noise level in the work environment is mostly low to moderate. You must have a valid driver’s license. Housing is available on a limited basis. Our discounted rental rates vary based on the type of housing available. Please enquire when applying.