Essential Duties & Responsibilities:
- This role will come in contact with renters, campers, families, visitors, vendors and employees. Each of these persons may have visible and invisible qualities that makes that person unique. This includes race, gender, age, sexuality, ability, religion, national origin, gender identity, and other identities. This role requires sustaining an inclusive and equitable learning and working environments by having respectful and considerate behavior, thoughtful and constructive speech to all.
- Management of aspects of the facility rental program including sales, marketing, scheduling, coordinating, supporting, creating rental content that is in alignment with ACA standards and contracting.
- Provide a high level of hospitality and customer service including ensuring all facilities are clean to a high standard, safe and meeting all safety codes and ACA standards.
- Provides tours, information, and coordination prior to rental events.
- Serves as, or provides, onsite staff support during events to ensure the safe and proper use of the site and facilities.
- Organizes staffing, supplies and materials in support of rental groups.
- Summer Camp weekend relief support
Job Duties:
Rentals
- In cooperation with Director of Namanu and Director of Property, ensures safe and proper use of the site and facilities by rental groups.
- Provides a safety briefing, and ensures rental groups understand and comply with all site and facility rules and regulations.
- Assists in management of policies, procedures, and standards for rentals.
- Manages cleaning and organizational system for camp buildings.
- Oversees marketing rental opportunities.
- Works with communications staff to keep rental program up to date as well as promote Camp Namanu and its amenities through various media outlets including social media (Facebook, Instagram, websites).
- Create content for rental marketing materials such as brochures, flyers, and giveaways with the assistance of communications staff.
- Attends promotional events and fairs to promote Camp Namanu rentals.
- Evaluates all aspects of rental programs to ensure effectiveness and to recommend and implement changes.
- Travels to Sandy, OR (Camp Namanu) and also infrequently travels out-of-the-area which may include overnight stays.
- Ensures policies and practices are followed that lead to safe and successful program experiences for all participants and staff/volunteers.
- Supports the mission, purpose and leadership of Camp Fire and projects a positive image of Camp Fire.
- Attends Camp Fire meetings and events, as required.
- Maintains punctual, regular and predictable attendance.
- Works collaboratively in a team environment with a spirit of cooperation.
- Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with coworkers, volunteers, parents, and contractors; including the ability to communicate effectively and remain calm and courteous under pressure.
- Respectfully takes direction from supervisor.
- Other duties as assigned.
Supervisory Responsibilities:
This position will supervisor rental support staff and volunteers during various events. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training volunteers; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Relational Skills:
- Open to receiving feedback and making on-going program adjustments.
- Ability to prioritize multiple tasks, manages time and stress levels, and proactively solve problems.
- Culturally responsive with a passion for developing youth to achieve their full potential.
- Ability to lead and motivate others.
- Ability to collaborate as part of a team.
- High level of professionalism, creativity, energy, organization, self-motivation, empathy, and patience.
- Be a positive role model for youth and adults at all times.
- Maintain integrity by following through on responsibility and by accepting and abiding by decisions regarding program and policy in a positive manner.
- Ability to work under pressure and maintain a positive attitude.
Qualifications:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Any combination of education and life experience that provides the required set of skills and experience necessary to perform the essential functions of the position at a high level.
Proven track record with program and business development, creation and implementation of hospitality, camp programs and training experience is strongly preferred.
For full Job Description, please visit our job posting link.