We’re looking for a couple of individuals with excellent people skills to round out our guest services team. This role provides customer service to guests on site at Bluebird Backcountry; we’re looking for people who are enthusiastic about making backcountry skiing and splitboarding more welcoming, educational, and social.

To apply, please email a resume and brief cover letter to [email protected].

Duties

• Act as a Bluebird Backcountry ambassador by providing exceptional customer service to current and prospective customers online and in person

• Assist guests with their reservations, rentals and merchandise in a friendly and efficient manner

• Monitor our CRM to respond to questions and inquiries quickly and efficiently

• Manage the customer database and reservation system

• Communicate effectively and enthusiastically with guests about the mountain and conditions

• Monitor the mountain portal to ensure all guest passes are scanned and that all safety procedures are followed

• Assist with on-mountain and base area events and activities when needed

• Work collaboratively with a small team in a high energy environment 

• Communicate regularly with management to highlight areas for improvement

• Other duties as assigned

What Makes This Job Great

• Interact with a wide variety of fun and stoked guests

• Daily scheduled ski breaks

• Work with a small, driven team to build a backcountry ski area

Qualifications

• Excitement to meet and help Bluebird’s guests

• Ability to learn new skills quickly

• Bonus points for customer service experience

• Feels confident with learning new database/POS/Reservations systems

• Passionate backcountry skier or splitboarder, or interested in learning

Timing, Pay and Location

• This is a full-time, seasonal position from late November 2021 through early April 2022

• Pay is $20 per hour, depending on experience

• Bluebird Backcountry is located between Kremmling and Steamboat Springs Colorado, approximately a 35 minute drive from each. Google maps pin here.

• We can provide employee housing if needed at a significantly discounted rate

To apply, please email a brief cover letter and resume to [email protected].